Terms of Service

Last updated: June 19, 2026

1. Service

BotDine provides configurable AI phone-answering, order-taking, reservation, and restaurant communication tools. Features and usage allowances depend on the customer’s selected plan and implementation scope.

2. Customer responsibilities

Customers are responsible for providing accurate menus, prices, hours, policies, availability, escalation rules, and legally required notices. Customers must review configured workflows before launch.

3. Acceptable use

You may not use BotDine for unlawful, deceptive, abusive, or harmful activity, or to collect information without appropriate authority and notice.

4. Fees and usage

Recurring fees, included minutes, overage rates, implementation work, and third-party costs are described in the applicable order form. Published website prices are informational until confirmed in writing.

5. Availability

We work to provide reliable service but cannot guarantee uninterrupted availability. Phone carriers, integrations, internet services, and other third parties may affect performance.

6. Limitation

BotDine supports restaurant operations but does not replace customer review, staff judgment, emergency services, or professional legal, medical, or allergy advice.

7. Contact

Questions about these terms may be sent to adnan@botdine.com.