AI phone answering
Every call answered instantly with a natural, restaurant-trained voice.
- Restaurant-specific workflows
- Configurable rules and handoffs
- Call history and outcomes
One AI teammate for
every phone conversation.
From “Are you open?” to a detailed family order, BotDine handles the call clearly and follows your rules.
Core capabilities
Designed around the way restaurants work.
Accurate order taking
Handles modifiers, allergies, combos, add-ons, and order confirmation.
- Restaurant-specific workflows
- Configurable rules and handoffs
- Call history and outcomes
Table reservations
Books, changes, and cancels tables using your live availability rules.
- Restaurant-specific workflows
- Configurable rules and handoffs
- Call history and outcomes
Smart upselling
Suggests relevant sides, drinks, and specials without slowing the call.
- Restaurant-specific workflows
- Configurable rules and handoffs
- Call history and outcomes
Menu intelligence
Understands your full menu, pricing, availability, and common questions.
- Restaurant-specific workflows
- Configurable rules and handoffs
- Call history and outcomes
Human handoff
Transfers sensitive or unusual calls to the right person when needed.
- Restaurant-specific workflows
- Configurable rules and handoffs
- Call history and outcomes
Built for reliability
Your standards, followed on every call.
Set the exact rules for opening hours, allergens, sold-out items, large parties, refunds, and escalation.
Available 24/7
Capture late-night orders and after-hours reservation requests.
Built for restaurants
Not a generic call bot—every flow is designed around hospitality.
Clear call analytics
See calls, orders, outcomes, missed opportunities, and revenue trends.
Reliable by design
Guardrails, confirmations, and escalation protect every guest interaction.
Turn phone calls into orders.
Start capturing every order, reservation, and guest question—without adding another phone shift.